Contact Info39 Maidstone Avenue East
Essex, ON N8M 2J3
Telephone: (519) 776 4611
FAX: (519) 776 9297
Essex CFDC welcomes comments, complaints and compliments as we continually strive to provide the best customer service possible. The Essex CFDC has established a process for people to provide feedback on how staff of the Essex CFDC provides its services as well as how the Essex CFDC will respond and take appropriate action.
Feedback forms are available at the links below as well as at the office. All responses will be kept confidential.
Client Services Feedback Form – click here to view
Your feedback enhances our service commitment to you, our clients; the entrepreneurs, SME’s and community partners we support. We look forward to hearing from you.
Accessibility Customer Feedback Form – click here to view
Essex CFDC has established a policy to enhance Accessible Customer Service. Please let us know how we did. Feedback does not have to be received in written format. Feedback can be given orally, in person or over the phone to any Essex CFDC staff member.
The Complaints Policy is a mechanism to ensure that issues and concerns are addressed appropriately and in a timely manner.
All complaints will be reviewed by the General Manager, upon receipt. Employees who are accountable for the relationship will be designated to resolve the issue as appropriate. Read more
Service Standards – click here to view
Our Service Standards ensure you receive the best assistance available in all our lines of service.